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TELEPHONE: (347) 552-2258
It's an issue of laziness - there are over 50 screws holding the keyboard alone in and most don't feel like taking these out. We don't mind taking out all the screws to get you a working product.
There is no sweatier part of a hard worker than the palms & fingertips of someone busy typing away, especially in NYC summer heat. We would never give you a used keyboard – our keyboards are all fresh, never touched by anyone until you first lay your fingers on them.
99% of the time keyboard damage is caused by a liquid spill, or high humidity and other exposure to liquid.
IF THE DAMAGE IS MINIMAL(big if here), we’ll remove it at no charge. Over time, the liquid eats away at the components on your board. Simply replacing your keyboard will leave you with a ticking timebomb of a laptop. For this reason, we use a professional grade ultrasonic cleaner with a special chemical formula to clean your board, and remove all contaminants.
This way, your laptop motherboard will last for many years to come, instead of dying in 2-4 months.
If your motherboard has extensive spill damage, there may be additional charges, that we will discuss with you before we go ahead. These are not mandatory, it is to your discretion what you would like us to do.
Every device has something about it that makes it tricky to work on.
If the keyboard fails for any reason other than a liquid spill within 1 year, we will replace it for free. We are serious about liquid spills though – it is very, very easy to tell when another spill has occurred!
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